Job Intake & Routing
A voicemail box can handle four calls a day. Past that, requests pile up unanswered and the caller has already dialed the next handyman on the list.
What we build
- Multi-channel intake: Calls, texts, and web requests all land in one routing queue.
- Skill-based matching: Jobs matched to the nearest technician certified for that type of work.
- Instant acknowledgment: Automated confirmation sent the moment a request comes in.
- Priority queuing: Emergency repairs automatically bumped ahead of routine work.
Implementation scope
Routing connects directly to scheduling and invoicing, so a routed request automatically becomes a booked, billable visit.